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Martin_Kabrda1092
Participant
November 3, 2024
Answered

Photos from the cloud when changing the subscription

  • November 3, 2024
  • 1 reply
  • 192 views

Hello, I have a question regarding cloud storage. I currently have a yearly subscription to Lightroom with 40GB from the Apple Store, and I already have several photos stored in the cloud. I want to switch to a subscription directly from Adobe, specifically to the Lightroom 1TB plan. My question is whether it’s possible to somehow transfer the photos from the previous subscription to the cloud of the new subscription. Everything is under the same account. Thanks for any information and advice.

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Correct answer Charlie.D

Subscribe to the 1 TB plan directly from Adobe -- be sure to subscribe the very same LR account/email address that is shown in LR's app settings.  Then once you see the 1 TB storage amount in your account settings, cancel the mobile plan.

 

If you need more help, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT

1 reply

C
Charlie.DCorrect answer
Inspiring
November 3, 2024

Subscribe to the 1 TB plan directly from Adobe -- be sure to subscribe the very same LR account/email address that is shown in LR's app settings.  Then once you see the 1 TB storage amount in your account settings, cancel the mobile plan.

 

If you need more help, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT

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