Photos gone from last 2 years

Question

I recently got a new phone. When I signed into LR on my new phone all my pictures from the last two years were gone. They just have photos from 2020 but nothing recent. How can I get these back? I have hundreds of photos

Ranjisha Sengupta · Answer

Hi @T294855487bxz

Thanks for reaching out. Let's try to find the missing images.

Which version of Lightroom Mobile are you using? Ensure you're logged into Lightroom on your mobile device with the correct Adobe ID associated with your active Creative Cloud membership.

Check Lightroom on the web to see if your assets (photos and presets) have synced.

Please check this similar discussion on our forum: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-lightroom-for-mobile-lo...

Look at this page, which also shares some information on missing images: https://helpx.adobe.com/lightroom-cc/using/lost-photos-presets-lightroom-mobile.html.

Let us know if this helps.

Thanks,

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