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Participant
May 6, 2021
Question

Photos got deleted!

Hello everyone,

This morning I've opened lightroom and I've noticed that half of my pictures got deleted! I now have four empty folders and 300 or so photos missing!! What is going on??

They're not in the deleted folder and can't find them anywhere!

Sorry but I'm a bit panicking now!

Anyone with similar issues or anyone who know what to do??

 

(BTW I'm Italian and I can't even find a way to contact Adobe, any clue?)

 

Thank you! 

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7 replies

Sean McCormack
Community Expert
Community Expert
May 6, 2021

You say deleted folder. Are you definitely on Classic and referring to the system deleted folder? 

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Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
Participant
May 6, 2021

Hi Sean, thank you for replying.

I'm referring to the mobile version of Lightroom, so the folder that stores for 60days the photos you delete. I'm currently using the free trial. I have cc on my laptop but with another account and I never bothered to join the two so for the mobile version I have only those copies of the pictures, no backup or nothing.. 

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Sean McCormack
Community Expert
Community Expert
May 6, 2021

I'll move to the forum where you should get more help than here. 

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Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.