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Participant
October 20, 2020
Question

Photos Import Error

  • October 20, 2020
  • 1 reply
  • 149 views

Hey guys, I've been searching online everywhere, but I can't find the solution to the problem. Whenever I open Lightroom on my laptop, it doesn't let me add photos. Every time I click it, nothing happens. I know this isn't a problem on my laptop alone because I just built a pc and tried it on there. It also failed on there, so I was just wondering if anyone online knew the solution. I've been needing to edit a lot of pictures, and they're stacking up. I don't think it's my plan because I use a school account and I checked and all the applications were still there and under the plan. Photoshop works fine I don't know why Lightroom isn't. Please let me know if you know the answer!

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1 reply

selondon
Community Expert
Community Expert
October 20, 2020

If you are using an educational account it's best to contact the administrator. Cloud storage could be subject to permissions.