Inspiring

Question

Photos in grid view render darker than detail view after 5.1 upgrade

Forum|Forum|4 years ago
January 6, 2022
3 replies
3088 views

After upgrading to lightroom desktop (cloud) 5.1, found that photos in grid view render darker (and more red?) than before. Whole grid is darker. When selecting photo for detail view, photo renders proper brightness. So, this is not an issue with brightness in individual photos - this is an across the board problem with grid photo rendering. I have a dual-monitor setup (Benq), which have been calibrated, and darker grid view renders irrespective of monitor selected. Detail view of photos, again, renders properly. I have Intel i9-10900x @3.70 GHz, 32 GB RAM, 64 bit Windows 10 Home, 21H2. Using NVIDIA GeForce RTX 3080 driving BenQ EW3280U and Benq SW321C. Anyone else notice this issue?

Windows

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defaultwrxq6qsrqey9

Participant

did you ever find a resolution for this? because I'm dealing with the same issue, only that DETAIL view and compare view are the ones showing darker/incorrect

R

rodcharrisAuthor

Inspiring

Yes. After much effort. However, its been awhile and I went down many a rabbit hole - so many I frankly don't remember which path lead to success. I was surprised I ran into the problem (and that no one else seemed to have a similar issue). I have an Nvidia GeForce RTX 3080 GeForce card. Latest Lightroom version. Sorry you have (but feel vindicated).

My research indicated the problem has to do with how Adobe renders pictures in the grid view vs. detail view - and your graphic card settings. (Adobe apparently uses different rendering protocols for each view). I came across this interesting tid bit from an Adobe post three years ago: "In the Edit view you are looking at the image in the Melissa RGB Color Space. Grid view images are in the DisplayP3 space. Some of what you are seeing is a modest difference in the color space. We do have an open issue regarding color correction in the Grid views."

There were three possible paths I followed. One followed the lead on color space and the related Color Management in Windows 11. I believe under control panel there are ICC Profiles which can be linked to devices (specifically your display through your graphic card). I had to create / link an ICC Profile to the display device (BENQ SW321C mapped to the NVIDIA GeForce card); there I selected each of my two displays, verified the NVIDIA GeForce RXT 3080 was the device / profile, and checked "Use my settings for this device". The second path I followed was fiddling with the Nvidia Control Panel settings (sorry, can't remember which one) but believe it was under 3D settings, perhaps the "Configure Surround, PhysX", where PhysX settings were for Processor: "Auto-Select" for the PhysX -> NVIDIA Gefore RTX 3080". The third path was in Lightroom itself (Edit -> Preferences -> Performance) but I don't believe changing those settings was the fix.

Well, that review brought back some frustrating memories. Not the rifle shot you hoped for, but perhaps I narrowed it down a bit for you.

D

defaultwrxq6qsrqey9

Participant

Okay, that's actually very helpful. I've tried the second and third options, neither worked...I'm stuck on some of the steps of the first option you outlined. I know NOTHING about computers so am very limited unfortunately. Working from a laptop, so won't have multiple displays like you did with your monitors. Based on the verbiage, I know i'm in the right area, just am stuck on the "create/link icc profile to display device" step. Any way you can help here? :') I appreciate the response you gave already, as it has proved to be much more helpful than adobe can do

Video_(2).zip

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Jao vdL

Community Expert

Does the same happen if you have only one monitor connected? Might be a bug where the monitor profile of the wrong monitor is used which you will avoid if you connect only a single monitor. Note that Lightroom Cloudy/Desktop does not have any duel monitor support. For dual monitor support you need Classic so perhaps not a surprise if there are bugs on dual monitor systems. Also try turning off graphics card acceleration in Lightroom preferences. If that makes a difference, it is probably a bug in the graphics card driver.

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rodcharrisAuthor

Inspiring

Jao:

Disconnected second monitor, rebooted, reloaded Lightroom. Same issue.

Have both Lightroom Desktop / Cloud and Lightroom Classic. Understand differences between the two on dual monitor support. As I mentioned in original post, the darker grid view shows irrespective of monitor used (and still shows with only one connected). Detail view of an individual photo renders fine. This leads me to believe something to do with rendering of photos in the grid view (see attachment my previous post).

Turned off graphics card acceleration. No difference. Reinstalled graphics driver for Benq monitor. No difference.

Rod

J

Jao vdL

Community Expert

I actually meant the driver for your graphics card. Also, how are you calibrating these screens? There are common issues with icc profiles installed by drivers for displays in windows that can lead to behavior you are seeing. These profiles installed by monitor drivers are often corrupt. It is astonishing how common that is. Solution is to calibrate using a display calibrator. My guess is that you are already doing this so probably that's not the issue.

What do the images look like if you use a browser and point it at https://lightroom.adobe.com Log on with your creatuve cloud account. Do the thumbnails look like the darker versions or like the zoomed in versions?

I am guessing your preview database is corrupt. You can recreate it if you are sure all your images are synced to the cloud by deleting your local copy of your Lightroom Library. Usually this is in your pictures folder. When you then restart Lightroom, it will download a new copy of the library from the cloud and recreate the image previews.

Sahil.Chawla

Adobe Employee

Hi there,

Sorry to hear that. Could you try changing the screen color profile to sRGB IEC61966-2.1: https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

Regards,
Sahil

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rodcharrisAuthor

Inspiring

Sahil:

Thanks for suggestion. Logged out of Lightroom, changed color profile, then logged back in. No change in photos rendered in grid view. Again, photos rendered in detail view rendered fine. So that leads me to believe it is not a monitor color profile problem (otherwise, why would detail view render appropriately?) I've attached a .pdf file of two screen shots showing the two results. Other ideas?

Rod

Lighroom_Desktop_Lighting_Issue.pdf

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