Photos in Lightroom Cloud Storage Gone!

I recently updated my Lightroom CC and now all the images I had stored in the cloud are gone. I logged into lightroom.adobe.com . . . and they're gone there as well. 

I've restarted my computer . . . un-installed/re-installed Lightroom . . . logged out of creative cloud. . . etc. 

What is going on?

I can't contact Adobe Support, because I'm licensed through an organization—my university.