Photos not appearing with web link

Forum|Forum|7 years ago
January 11, 2019
1 reply
4625 views

I created an album and then clicked the "share to web" link, allowing people with the link to download the photos. When I click the link, however, the webpage says "the album is empty." How do I make the album visible on the web?

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Jim Wilde

Community Expert

Daft as it might sound, but that message implies that there are no images in the album yet. Can you verify in whatever app you used to create the album that the photo count for that album is not zero?

M

madisonh94264131Author

Participant

There are 50 photos in the album (which I created in the Lightroom CC desktop app). I get the same result when I click "view album on web."

Jim Wilde

Community Expert

What happens if you open the LRCC web app (browse to lightroom.adobe.com and enter your Adobe login details)? You should see all your synced photos, complete with all the albums that you have created. Does this problem album appear in the list, and if you click on it does it open in the grid with all the thumbnails showing?

If so, when you click on the "Sharing" tab above the grid, is the album correctly enabled for sharing?

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