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default9tjbkiwcjaai
Known Participant
Apr 27, 2025 4:02 AM UTC
Question

Photos not importing from Iphone to LR desktop

I am trying to import photos from the updated iphone 16 to my updates Mac using updated LR desktop. I am using a USB connection and the import function in LR. LR can see the device, it can populate a small number of thumnails of the of the photos sitting on my phone, but the rest (majority) are not populating. When I click on a blank thumnail (file name is listed but no pic) it says no photo selected. How do I get LR to import these photos. Thanks. 

    4 replies

    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    May 14, 2025 7:44 AM UTC

    @default9tjbkiwcjaai 

     

    just wondering if you've tried to use Lightroom Mobile and sync from there as this is probably the standard workflow.

    Or would you rather just import directly from the iPhone?

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    default9tjbkiwcjaaiAuthor
    Known Participant
    May 14, 2025 10:30 PM UTC
    Thanks - I would rather import directly from the phone


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    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    May 13, 2025 3:13 PM UTC

    Hey, @default9tjbkiwcjaai. Welcome to the Lightroom Community. I'll help you figure this out. 

     

    What version of Lightroom & macOS are you working on? What troubleshooting steps have you tried already?

    Does this happen with a specific set of images? 

     

    You could also import your full-size RAW images in Lightroom mobile & it'll sync over to Lightroom desktop.

     

    Let me know how it goes. 

    Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

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    default9tjbkiwcjaaiAuthor
    Known Participant
    May 14, 2025 9:11 AM UTC
    Thank you for your response @mystic_soldier7700.

    I am using Sequoia 15.5 and Lightroom 14.3 Camera Raw 17.3.

    I have tried attaching my phone via usb and using Import in Lightroom. No luck. I have also tried using Image Capture - no luck.

    I haven’t tried LR mobile - but am less inclined to do this.

    Thanks
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