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Old Man James
Old Man James
Participant
January 5, 2024
Question

Photos severely downsized after cloud sync

  • January 5, 2024
  • 1 reply
  • 460 views

On a recent trip I loaded a couple hundred photos from my camera (RAWs) and phone (JPGs) into Lightroom on my iPad and I began to sort and edit them. This was done all off-line. 

 

Once I returned home and had access to the internet again, I turned sync back on and a little while later I noticed that all the JPGs I had imported from my phone were severly downsized to 500x377 pixels. The edits also appear to be gone for the JPGs, but all the RAW files and edits are uneffected and are fine.

 

This happened once before but I can't rememeber how I resolved it and my old posts seem to be gone. 

 

Is there a way to recover the original images and edits or do In need to re-import from my phone? Is there anything that can be done to stop this from happening again?

    This topic has been closed for replies.

    1 reply

    C
    Charlie.D
    Inspiring
    January 5, 2024

    Hello @Old Man James 

    It sounds like you may have had iCloud Photos sync enabled, and since you were offline the originals could not be fetched for import and so only downres copies were accessible.

    If this is the case, and you are now able to sync to iCloud, please enable "Download and Keep Originals" in iCloud > Photos settings, to ensure the original images will be available to Lightroom.  Then reimport the relevant images into Lightroom.  

    Old Man James
    Old Man JamesAuthor
    Participant
    January 5, 2024

    I do not have iCloud photo backup enabled. 

    C
    Charlie.D
    Inspiring
    January 5, 2024

    If you had connected your camera or SD memory directly to your phone, Lightroom will always import original images if available.  Lightroom would not create images at 500x377 pixels, so they must have come from somewhere else.  Do you use any software either from your camera manufacturer or a 3rd party that would have transferred images onto your phone?  This small pixel dimension makes me wonder if the JPGs that got transferred to your phone are some kind of thumbnail representations of originals that did not actually transfer to your phone.

     

     

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