Photos severely downsized after cloud sync

Forum|Forum|2 years ago
January 5, 2024
1 reply
460 views

On a recent trip I loaded a couple hundred photos from my camera (RAWs) and phone (JPGs) into Lightroom on my iPad and I began to sort and edit them. This was done all off-line.

Once I returned home and had access to the internet again, I turned sync back on and a little while later I noticed that all the JPGs I had imported from my phone were severly downsized to 500x377 pixels. The edits also appear to be gone for the JPGs, but all the RAW files and edits are uneffected and are fine.

This happened once before but I can't rememeber how I resolved it and my old posts seem to be gone.

Is there a way to recover the original images and edits or do In need to re-import from my phone? Is there anything that can be done to stop this from happening again?

iPadOS

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C

Charlie.D

Inspiring

Hello @Old Man James

It sounds like you may have had iCloud Photos sync enabled, and since you were offline the originals could not be fetched for import and so only downres copies were accessible.

If this is the case, and you are now able to sync to iCloud, please enable "Download and Keep Originals" in iCloud > Photos settings, to ensure the original images will be available to Lightroom. Then reimport the relevant images into Lightroom.

Old Man JamesAuthor

Participant

I do not have iCloud photo backup enabled.

C

Charlie.D

Inspiring

I was mostly offline so I was loading everything via direct import. I do all my editing on my iPad and getting both my phone and iPad online while traveling offline is a bit of a hassle. But definately something to try in the future. Honestly, I'm surprised direct import from my (Android) phone to (Apple) iPad into (Adobe) Lightroom works at all.

Perhaps finding a better workflow would be more useful than trying to get this one to work. Towards that end, what would your recomendation for transfering photos from phone to iPad be, Lightroom cloud sync? And if offline, would it be better to import the photos into the iPad's photo library rather than importing directly into Lightroom?

Airdrop makes it relatively easy to copy images from one iOS device to another, if you prefer to consolidate images onto one device. It's been a while since I personally traveled anywhere without robust wifi, so I have been able to enjoy syncing images to Lightroom cloud storage almost daily. (And once synced, I perform 'Clear cache' in the LR iOS app settings to recover device storage space.)

In the past, traveling with DSLR cameras etc while not having access to robust wifi, I always personally chose to use redundant SD card storage inside my camera (record to 2 chips at once), and bought lots of SD cards. And then when I had the chance I'd either import from SD memory into Lightroom Mobile and sync, or if I was able to borrow a trustworthy computer, I'd plug in my SD card to the computer via card reader, and upload to my account via https://lightroom.adobe.com/ using a desktop web browser. Uploading via the web app is fast because it doesn't need to import into a locally indexed structure before syncing like the mobile and desktop apps. I'm always eager to upload photos any chance I get, in case loss or damage etc occurs while traveling.

Others here may have better advice to share.

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