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Participant
August 30, 2018
Question

Photos won't load on new phine

  • August 30, 2018
  • 2 replies
  • 271 views

Lost my phone, and none of the photos from the cloud are appearing on new phone. Any ideas? Thank you.

This topic has been closed for replies.

2 replies

selondon
Community Expert
Community Expert
August 30, 2018

Can you see the photos at Photo Editor | Online Photoshop Lightroom 

Participant
September 12, 2018

I was able to see them in photo editor. Still not appearing on new phone

Participant
September 12, 2018

I deleted the app and reinstalled it. All pics have returned. Many thanks to those who offered help

selondon
Community Expert
Community Expert
August 30, 2018

Are you signed In with the correct Adobe ID and have internet connectiion?

Participant
August 30, 2018

Yes to both