Pictures in Lightroom iPhone are gone

Forum|Forum|6 years ago
July 8, 2019
1 reply
559 views

it probably updated or something and all pictures that I had, they are gone

Mobile

This topic has been closed for replies.

Sahil.Chawla

Adobe Employee

Hi there,

Sorry to hear about this, let us help make it right.

As the images are gone after a possible app update, could you please let us know the version of Lightroom you're using?

Are you able to see the images here? Photo Editor | Online Photoshop Lightroom

Do you have a subscription or a trial?

Please make sure that you're using the correct Adobe ID when you sign into the Lightroom app.

Regards,
Sahil

Chaospapa

Participant

I have the same problem. Currently the version is 4.3.2. The LR shows no pics and tells me that my trial is expired. The iOS shows that there are 9G of pics in LR

Pattie-F

Legend

Chaospapa-

I have a few questions that might help us figure out what is happening here.

When did you begin the trial?

Did it expire or stop working?

Did you get logged out or update the app and have this issue when logging back in?

Do you have more than one email?

Did you log in using the same email you use for this forum?

Pattie

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