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Anonymous
April 20, 2025
Answered

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  • April 20, 2025
  • 1 reply
  • 140 views

Добрый день! Я перенесла информацию на новый телефон. Но моя подписка премиум не перенеслась, что делать?

Correct answer Charlie.D

Hello @43901296 

This account you used to post for help had a Lightroom subscription, but that expired back in April 2022.  

If you have a new active subscription to Lightroom subscription, you will need to sign into Lightroom with the correct email address that relates to that subscribed plan.  In other words, sign into Lightroom using the same email address you used on your older device.

 

If you need more help, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT

1 reply

C
Charlie.DCorrect answer
Inspiring
April 21, 2025

Hello @43901296 

This account you used to post for help had a Lightroom subscription, but that expired back in April 2022.  

If you have a new active subscription to Lightroom subscription, you will need to sign into Lightroom with the correct email address that relates to that subscribed plan.  In other words, sign into Lightroom using the same email address you used on your older device.

 

If you need more help, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT

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