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Participant
May 25, 2020
Question

Premium account

  • May 25, 2020
  • 1 reply
  • 342 views

Hi, 

I know get "subscription expired" and every time I try to use I can't use premium content .

My subscription is up to date and on auto renewal, so no reason for it not to work.

I've tried the upgrade feature within the app, delete product and re install, still no luck .

please help me

 

This topic has been closed for replies.

1 reply

Adobe Employee
May 27, 2020

Hello

I see a health Lightroom Mobile subscription from the Google Play store for your account.  Are you signed into Lightroom using the same email addresss you used to post to the forums?  Does it help to relaunch the app, or sign in again?

Participating Frequently
July 21, 2020

my adobe id: zuhair.tahan@gmail.com

i have same issue, subscribed to year plan premium but when signing in to the same id it shows that trial expired