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Participant
January 24, 2022
Question

Premium features not appearing in Mobile Lightroom app

  • January 24, 2022
  • 1 reply
  • 211 views

I just joined the free trial to get Lightroom premium features on my Android mobile. Unforunately when I try to activate the premium features, nothing happens. It just takes me to a slideshow where I can see the features described to me and the only option I have is to press 'Got It' but that doesn't result in any change to the app when I try to edit a photo. I am mainly looking to do Selective edits but that option doesn't appear. I also have tried restarting my phone. Also if I go to Account I do not get any option to 'Restore Purchases'. Would really appreciate some help in trying to get the features included in this trial. 

 

Lightroom Version: 7.1.1

Android OS version: 11

Phone: Asus Zenfone 7 Pro

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1 reply

cmgap
Community Expert
Community Expert
January 24, 2022

This link confirms that you should have the option to try before you buy: https://helpx.adobe.com/lightroom-cc/using/premium-features.html

'To try out the premium features before you make the purchase, sign up for the free trial in the app.' Are you seeing the option to sign up to try the premium features in your app? I don't have an Android phone to check this on.

Participant
January 25, 2022
Hi, yes I did see that link on the website when I was looking for a solution to this issue. However, where it says 'Upgrade Now', for me it says 'Got It!' instead. But I don't have any of the premium features that are listed so I don't think my app has been upgraded to reflect the free trial I signed up for.