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chiamay
Participant
January 27, 2020
Question

Premium features not working on android

  • January 27, 2020
  • 1 reply
  • 196 views

I've recently purchase the premium features for the lightroom app via google play but even after reinstalling/restarting the app it doesnt work on my phone. Please help. 

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1 reply

nikunj.m
Community Manager
Community Manager
January 27, 2020

Hi there,

 

We are sorry about the experience with Lightroom mobile. 

 

Would you mind trying to the steps mentioned in the article linked below and letting us know if that helps?

https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

Regards,

Nikunj