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Participant
Nov 2, 2024 3:40 PM UTC
Question

Premium Presets Missing

My commonly used premium Presets categories like Cinematic, Potraits etc are missing from the current version. My current version only contains Food, Landscape, Lifestyle, Travel,  Urban Architecture, Video. 

 

[moved from bugs to discussions according to the community rules - Mod.]

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1 reply

Sameer K
Community Manager
Community Manager
Nov 19, 2024 2:55 PM UTC

Hey, @rishikeshu48007091. Welcome to the Lightroom Community. I'll help you figure this out. You have an active subscription. 

What specific Android device are you working on? 

 

Please log in to Lightroom Web & check if everything is synced to the cloud. After this, reinstall the App & check if the issue exists. The categories for Portrait, Cinematic, and skin presets mentioned are also available. The presets are available and running fine.

 

Awaiting to hear from you. Thanks! 

Sameer K

(Use '@mention' to tag me when you reply)

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