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Participant
April 1, 2024
Question

PREMIUM PROBLEM

  • April 1, 2024
  • 1 reply
  • 233 views

When u want to purchase premium feuter, it say to me: "Something went wrong. Please try again after some time"..

 

Please tell me what to do?

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1 reply

Sameer K
Community Manager
Community Manager
April 22, 2024

Hey, @Moka36459079xgx7. Welcome to the Lightroom Community. I've reviewed the account you signed in to the community with & I could not find an active subscription. 

 

Do you have Lightroom installed from the Samsung Store or Google Play Store? You can try subscribing through here: https://adobe.ly/44hnhmY

You can sign in using the same e-mail account on Lightroom mobile. 

 

This is a user-to-user support forum. Here is a link to contact our team via live chat for help with placing a new order: https://adobe.ly/3VfUwEJ 

 
We hope this helps.
Thanks!
Sameer K