Premium setting

Forum|Forum|7 years ago
January 19, 2019
1 reply
699 views

I pay monthly but the app on my iPhone won’t allow me to use any of the premium servuces. Ive tried e everything. Can someone help? I’m paying monthly for nothing?!

Mobile

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John T Smith

Community Expert

An iphone is not the same as a Mac computer... you may only use iphone apps, not real programs

Minimum System requirements for Cloud Programs... scroll down and check each program

-http://helpx.adobe.com/creative-cloud/system-requirements.html

-http://helpx.adobe.com/creative-cloud/faq/mobileapps.html FAQ

H

hayleya36473721Author

Participant

You can still get certain premium services on the phone app that you pay for. I pay for them, it says I’m fully subscribed but all of a sudden won’t let me use them. the app says I need to subscribe so I follow a Fiona and it says I’m already subcribed. Confusing

MassC

Legend

Hi hayleya36473721,

Sorry to hear you were having such a hard time using some of the premium features in the Lightroom CC for mobile app. It looks like you were able to contact our support lines. Was your issue resolved?

Best,

Carissa

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