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S
swapnil5C97
Participant
November 2, 2021
Answered

Premium version activation

  • November 2, 2021
  • 2 replies
  • 503 views

I have paid ₹1700 for premium and from my back account the amount has been deducted but premium version is not activated

    This topic has been closed for replies.
    Correct answer Rick Spaulding -

    Hi,

    Thank you for being an Adobe Customer.
    I have processed a refund for your account.

    2 replies

    A
    Aayush328920668rvx
    Participant
    October 13, 2023

    Help 

     

    greule
    greule
    Inspiring
    November 3, 2021

    Hi. I've just had a look at our server-side and I can see a valid subscription applied to the Adobe-id which you use for this forum. Have you  to re-sign-in with the same Adobe-id? - hope this helps, Guido/ Lr QE

    S
    swapnil5C97Author
    Participant
    November 3, 2021

    I have re installed the app and activated the premium for 420/month.but before that I have paid ₹1700 for which the amount has been deducted from my account . kindly return the amount of ₹1700

     

     

     

     

    Rick Spaulding -
    Rick Spaulding -Correct answer
    Legend
    November 3, 2021

    Hi,

    Thank you for being an Adobe Customer.
    I have processed a refund for your account.

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