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Participant
Apr 29, 2025 12:08 AM UTC
Question

Premium version is not working

Hi team 

Harry this side I recently purchase the premium version of lightroom. And this subscription is valid for 1 month. But now I check the lightroom app it doesn't working. And the payment of 170/- rupees is deducted from my account

Plz do something helpful for me 

1 reply

Sameer K
Community Manager
Community Manager
May 14, 2025 3:30 PM UTC

Hey, @Harry_Johnson3541. Welcome to the Lightroom Community. I've checked the account you're signed in with, and you currently have an active subscription.

 

I am late to this conversation and am confident that the issue is resolved now. If you're still seeing the errors, please share the following:

What version of Android are you working on? Do you see any errors when you launch Lightroom? Have you tried to restore the purchase from your Google Account? 

 

Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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