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Geoff33970238rock
Participant
June 10, 2025
Question

Presets Crash

  • June 10, 2025
  • 2 replies
  • 91 views

lightroom crashes almost every time i go to open presets ,i have uninstalled and reinstalled several times

any help ???

    2 replies

    A
    Community Manager
    AlekeCommunity Manager
    Community Manager
    June 10, 2025

    Hey @Geoff33970238rock — welcome to the community!

    Sorry to hear you're running into issues with Lightroom. Could you share a bit more about what’s happening? Knowing which version of Lightroom and operating system you’re using would be super helpful. Also, are you using any third-party presets or plugins?

    If the app crashes, do you see any error messages? If so, feel free to post a screenshot. And if you’ve seen the Adobe crash report dialog pop up, did you happen to click “Send” to submit the report?

    As an initial troubleshooting step, you might want to reset your preferences. Here's how to do that: https://adobe.ly/4kTnNyq

    Thanks a bunch — we’ll do our best to help you get this sorted!

    Cheers,
    Alek

    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 10, 2025

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Lightroom so that proper help can be offered.
    Scroll down here to see a list of the forums:
    https://community.adobe.com/

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