Presets missing after reinstalling Lightroom Mobile

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After I reinstalled the Lightroom app, all my presets and saved photos disappeared there. What can I do?

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C

Charlie.DCorrect answer

Adobe Employee

Deleting the free version of Lightroom also deletes images and presets that were inside the app. If you use the free app then you need to restore the device from a back up you made when the presets were still in the app.

However, if you have a subscription then the presets would be stored in the Cloud and should sync down from there after reinstalling the app and signing back into your same paid account.

V

viktoriya36682863wx1k

Participant

I have A subscription and my pre set still not coming back

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J

J33275115rtg8

Participant

Same thing happens to me and I don't agree with having to pay to have your presets backed up and edits. Should just be free for all users.

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C

Charlie.DCorrect answer

Adobe Employee

Deleting the free version of Lightroom also deletes images and presets that were inside the app. If you use the free app then you need to restore the device from a back up you made when the presets were still in the app.

However, if you have a subscription then the presets would be stored in the Cloud and should sync down from there after reinstalling the app and signing back into your same paid account.

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