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В
Виктория290815001uka
Participant
March 26, 2023
Answered

Presets missing after reinstalling Lightroom Mobile

  • March 26, 2023
  • 3 replies
  • 616 views

After I reinstalled the Lightroom app, all my presets and saved photos disappeared there. What can I do?

 

{Title edited by Moderator for clarity and to aid search queries} 

    This topic has been closed for replies.
    Correct answer Charlie.D

    Deleting the free version of Lightroom also deletes images and presets that were inside the app.  If you use the free app then you need to restore the device from a back up you made when the presets were still in the app.

     

    However, if you have a subscription then the presets would be stored in the Cloud and should sync down from there after reinstalling the app and signing back into your same paid account.

    3 replies

    V
    viktoriya36682863wx1k
    Participant
    April 11, 2024

    I have A subscription and my pre set still not coming back

    J
    J33275115rtg8
    Participant
    October 31, 2023

    Same thing happens to me and I don't agree with having to pay to have your presets backed up and edits. Should just be free for all users. 

    C
    Community Manager
    Charlie.DCommunity ManagerCorrect answer
    Community Manager
    March 27, 2023

    Deleting the free version of Lightroom also deletes images and presets that were inside the app.  If you use the free app then you need to restore the device from a back up you made when the presets were still in the app.

     

    However, if you have a subscription then the presets would be stored in the Cloud and should sync down from there after reinstalling the app and signing back into your same paid account.

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