Presets on mobile not saving

Forum|Forum|7 years ago
July 28, 2018
2 replies
7803 views

when I create my own or even download a purchased preset it won’t save in my preset options. Some have worked fine and others won’t even show up on the list. Is there any way to fix this??!

This topic has been closed for replies.

Michael J. Hoffman

Community Expert

Can you provide more detail? You haven’t given us much to go on.

When you create your own preset, how are you creating them, with what program and on what platform?

When you download a purchased preset, what file format did you receive? How are you attempting to install it? With what program, and on what platform?

Please describe exactly what you’re doing, and perhaps we can offer some ideas.

Mike

A

agnasroda

Participating Frequently

Hi Mike,

in my case, I am using Lightroom cc mobile,

i import many .DNG files, then from that .dng file, I use the feature of lightroom cc to create a preset.

The problem for me is that, when i edit a photo and try to apply a preset, some presets that I created doesnt show on the list.

Also, I have 4 albums, when i edit a photo in one of the albums, some presets show but not in the other 3 albums when i am editing a photo.

Hope you can help me here. Thanks!

Michael J. Hoffman

Community Expert

Hi Rodaa,

Sorry I don’t have any good ideas here. I’ve seen presets that are grayed out, when the photo isn’t fully downloaded, but I haven’t seen presets that are visible on some photos and not showing on others. Are all the photos DNG in your case? Hopefully, someone with more knowledge of LR CC Mobile presets can jump in here.

Just to close out on the details, can you tell us your version of LR CC Mobile, and what device and OS version you’re running? That may be useful if any Adobe staff jump in here.

Thanks,

Mike

A

agnasroda

Participating Frequently

Same problem here

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