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I was previously using Lightroom 5 and I recently purchased a Canon 6d Mark ii. I researched and found that Lightroom 5 did not support files from that camera body without a dng conversion. I was due to upgrade anyway, so I purchased Lightroom 6 (perpetual) and have updated the program to 6.3. However, I'm still not able to view a preview OR import images to Lightroom from my SD card.
I'm beyond frustrated. Any help would be greatly appreciated.