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A
Anonymous
April 21, 2023
Question

Problem when launching Lightroom on macOS. Error code 403

  • April 21, 2023
  • 1 reply
  • 1819 views

When starting Ligtroom it fails to log in.

It says that its unable to connect lightroom services. This problem can be temporall. Please check the connection or try later. 

Error 403

 

Ive tried to google the issue but nothing helped. Both creative cloud and lightroom are updated to latest versions. In the meanhile I don't have this issue when accessing the app via iphone.

 

Could you please support me in fixing the issue?

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
April 21, 2023

Hey @Maxim29524680nvog. Welcome to the Lightroom Community. I'll help you figure this out.

Error 403 generally means 'Page Not Found' and is commonly related to internet connectivity. Are you using public wifi?

 

Try these suggestions:

  • Instead of Wifi, use the mobile's Internet via hotspot/tethering.
  • Temporarily disable any Antivirus, VPN, or programs that can change how your computer connects with the internet.

 

Let me know how it goes. Thanks!

Sameer K

А
Алексей30395947cera
Participant
June 9, 2023

A similar problem. VPN does not help, replaced the provider, does not help either. The account is not displayed

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