Problem with ARW Sony Cyber-shot RX10IV raw files in Lightroom

Hello,

I Have a problem from the last week with ARW Sony Cyber-shot RX10IV raw files.

The smart preview won't load on these files - getting a message that says there is problem with image proxy.

Older files do work. If I upload old file again it will have the same problem.

Checked it with another pc with different account with raw samples from the web - same problem.

The only way to edit the files is if I get them locally (on phone or PC) - the lightroom web is useless.

It happens only on Sony Rx10IV raw files. Other raw did work (i.e Sony Rx10M3 raw)

It seems a problem from Adobe side as it happened on different platforms with different user accounts on different ISPs.

Support didn't seem to understand what is the issue.

Willem

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