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Participant
December 25, 2019
Question

Problem with free trial of Adobe Lightroom for mobile

  • December 25, 2019
  • 1 reply
  • 586 views

Hi, i have a problem with adobe photoshop lightroom for mobile, because now is the last day of free trial, but i can't disable the free trial because it doesn't appeare the option plan management on my account and it only  compare the free subscription of creative cloud, and for that  i see only the option show plane or update plane and not plane management, can you help me?

 

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
December 25, 2019

Hi there,

Not sure if I understand the question correctly, are you looking to cancel the trial or upgrade the trial and get a subscription?
You may have a look at the two articles below and see if it helps:

https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

 

https://helpx.adobe.com/in/manage-account/using/convert-trial-to-membership.html

 

Regards,
Sahil

Participant
December 26, 2019

Hi, i want cancel the trial but in the option "my plan" it doesn't appear adobe phoshop lightroom but only the subscription of cretive cloud and i don't know what i have to do...

greule
Inspiring
January 8, 2020

For the iOS subsctiption you need to run the following steps...

  1. Open the Settings app. 
  2. Tap your name, then tap Subscriptions. 
  3. Tap the subscription that you want to manage. 
  4. Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won't renew.