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Participant
May 12, 2024
Question

Problem with Lightroom for Samsung

  • May 12, 2024
  • 1 reply
  • 563 views

Hi, I have a problem with the licensing app Adobe Lightroom for Samsung.

I have started a free trial - in Galaxy Store, I see the license, but the app doesn't "see" this license. I cancelled the subscription for the test, but there was no change (restore purchase / buy new subscription). I also tried to uninstall the app and restart the device, but there was no change. Could anyone help me?

 

I tried to "buy" a free trial in Adobe Express, and there is no problem. In my AdobeID I see this license (but not for Lightroom).

 

Thanks, Martin

1 reply

Participant
May 16, 2024

Hi, any idea / solution?