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Participant
Aug 4, 2025 10:34 AM UTC
Question

Problem with Lightroom plan on iOS

 

 

Hi, I'm facing an issue with the lightroom subscription.

I tried restoring the purchases but somehow it doesn't work, I also tried deleting the app and reinstalling but it didn't help either

1 reply

Srishti_Bali
Legend
Aug 4, 2025 1:04 PM UTC

Hi there,

 

Sorry to hear you're running into issues with Lightroom. Could you please share a few more details like:

  • The device and OS you're using

  • Your Adobe ID (feel free to DM us)

  • The version of Lightroom Mobile installed

 

In the meantime, please try the steps outlined in this article: https://adobe.ly/4flEQYj

 

Let us know how it goes—we’re here to help!

 

Regards,

Srishti

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