Problem with payment

Question

Hello, Good Night

I'm having problem with the month payment. Since May, Adobe it's charging me twice in credic card.

I'm using the Lightroom plan and I usually pay U$ 8,00 (R$ 43,00 because I'm from Brazil) and it's charging me twice every month since May.

Can you help, please?

JP Hess · Answer

The only help we can offer is to provide a link to another website that will put you in contact with Adobe. We are all just users like yourself. Click on the little circle in the lower right-hand corner of the webpage to initiate a live chat with someone connected with Adobe. Here is the link:

https://helpx.adobe.com/contact.html?step=LTRM_membership-account-payment_cancel-your-membership_stillNeedHelp

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