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Participant
August 3, 2021
Question

Problem with payment

  • August 3, 2021
  • 1 reply
  • 162 views

Hello, Good Night 

I'm having problem with the month payment. Since May, Adobe it's charging me twice in credic card. 

I'm using the Lightroom plan and I usually pay U$ 8,00 (R$ 43,00 because I'm from Brazil) and it's charging me twice every month since May. 

Can you help, please? 

This topic has been closed for replies.

1 reply

JP Hess
Inspiring
August 4, 2021

The only help we can offer is to provide a link to another website that will put you in contact with Adobe. We are all just users like yourself. Click on the little circle in the lower right-hand corner of the webpage to initiate a live chat with someone connected with Adobe. Here is the link:

https://helpx.adobe.com/contact.html?step=LTRM_membership-account-payment_cancel-your-membership_stillNeedHelp 

Participant
August 19, 2021

Hello Jim 

Thank you for the support!