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chrillehjelm
Participant
December 4, 2024
Question

Problem with synch from Lr Mobile/Cloud to LrC

  • December 4, 2024
  • 1 reply
  • 103 views

I suddenly got a problem with synch from Lr Mobile/Cloud to Lr Classic. No images will synch that way. The opposite works fine. Tried all the classics, shut down/start up (both program and computer) tried to rebuild the synch data and checked that there is no images stuck in the synch activities. Everywhere (both desktop and mobile) says it's all synched and ok. All programs up to date. So, can't really figure out what to do or what causes the problem.

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
December 5, 2024

Hey, @11244101. Welcome to the Lightroom Classic Community. I'll help you figure this out. 

Great job summarizing what works and what doesn't; it helps. Consider adding flags/ratings or minor edits to images not in All Photos and wait for sync to finish.

 

If nothing changes after some time, you can also check Lightroom Web (https://adobe.ly/4eF2E7u) and look for the Deleted Section and the Sync issues tab (if they exist). Emptying both of these has helped in the past. Before emptying these tabs, ensure you have backups for the images.

 

If this doesn't help, stop syncing these specific images or collections, create duplicate collections with different collection names, and try to sync them again.

 

After this change, let Lightroom sync and check if it returns to normal.

 

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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chrillehjelmAuthor
Participant
December 11, 2024

@Sameer K , thanks for suggestions. Unfortunately nothing seems to solve my problem. I'll leave it for now and will make a total reboot of everything later on.

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