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PP2
Participating Frequently
November 23, 2023
Question

problem with syncing

  • November 23, 2023
  • 3 replies
  • 226 views

I have a problem with syncing.
According to my account, I was already using 4.6GB out of 20GB. Apparently, there is an action going on where 524 files would be synced. However, there is no progress in that sync, the counter is stuck.
However, I have no files in my creative cloud. What is going on here and how can I fix it?

This topic has been closed for replies.

3 replies

Participant
November 24, 2023

Same problem on my end. http://lightroom.adobe.com/ on chrome also just keeps loading. 

selondon
Community Expert
Community Expert
November 24, 2023

Hi,

 

It's worth visiting http://lightroom.adobe.com/ and checking for any sync issues (there may be a tab on the left). If there is, delete the relevant file and hopefully this will free up sync.

 

PP2
PP2Author
Participating Frequently
November 24, 2023

Please provide a solution