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Participant
June 17, 2025
Answered

problem with two apps in one account

  • June 17, 2025
  • 1 reply
  • 112 views

I have a problem with lightroom. Two applications start on my account. Sometimes one and sometimes the other. I have different photos on each of them. How can I combine them into one? I have already tried uninstalling lightroom and reinstalling it but the problem persists.

Correct answer PeterB217095629

Apologies for this issue.  This is a known, but rare problem that is impacting your account.  I will private message you in order to walk you through the steps to get this addressed.

 

-Peter

1 reply

PeterB217095629Community ManagerCorrect answer
Community Manager
June 17, 2025

Apologies for this issue.  This is a known, but rare problem that is impacting your account.  I will private message you in order to walk you through the steps to get this addressed.

 

-Peter