Problema com assinatura Premium.

Just following up to see if you're still running into the issue, or if the troubleshooting steps we shared helped. Please don’t hesitate to reach out if you need any more assistance—we're happy to help!

Hi @Lorena Souffer! Thank you for reaching out! I'm sorry to hear about your trouble. I looked into your account, and there seems to be an issue with the payment. Did you buy the subscription from the Google Play Store? If so, I suggest you contact them to get clarity on the subscription status.

Thanks a bunch! 

Let us know how it goes!

Please use @ when you mention my username so I can get notified ASAP.