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René35831399sigj
Participant
March 3, 2024
Question

Problemas con mi suscripción

  • March 3, 2024
  • 2 replies
  • 3892 views

Adquirí la versión premium cuya vigencia está hasta noviembre 2024, sin embargo, al tratar de editar una foto me solicita adquirir la versión premium nuevamente, qué debo hacer?

    This topic has been closed for replies.

    2 replies

    K
    kmoys
    Participant
    May 10, 2024

    Hola tengo exactamente el mismo problema. Adquirí la suscripción Premium pero me aparece Pack. Si quiero editar me pide comprar nuevamente la versión Premium.

    Por favor ayuda

    C
    Charlie.D
    Inspiring
    May 10, 2024

    Hello @Kevin37289185hjy5 

    Did you try to subscribe to Lightroom on iOS, or Android, or at www.adobe.com?

    If an error message is shown, what is the message? 

     

    For faster help, contact Adobe Support. Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.

    K
    kmoys
    Participant
    May 18, 2024

    Charlie I'm sorry. I didn't know what Lightroom was. I thought this forum was for all Adobe products. I got an issue with my Acrobat Reader Premium Plan.

    C
    Charlie.D
    Inspiring
    March 4, 2024

    I will send your a direct message to share account info more privately.

    S
    silvana359739956fg9
    Participant
    March 9, 2024

    hi, I have the same problem ! Can you help me pls? 

    Thank you.

      C
      Charlie.D
      Inspiring
      March 11, 2024

      Hello @silvana359739956fg9 

      You have several Lightroom accounts, each based on a different email ID.  I will send you a direct messsage to share info more privately. 

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