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Participant
December 27, 2019
Question

Problème avec Lightroom EA60 disconnected

  • December 27, 2019
  • 1 reply
  • 163 views

Hello,

Lightroom tells me that "EA60 ... is disconnected. You must reconnect to complete the synchronization". I also see one! in the cloud icon, but I don't see how to log in and where I would be logged out. Do you have a solution to offer me since the customer service is closed every day I am on leave ... Thank you.

 

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
December 27, 2019

Hi there,


That does not sound good, could you please let us know the version of Lightroom and the Operating system you're working on?

Also, have you tried signing into the Creative Cloud app and see if it helps?

Regards,
Sahil

 

Participant
December 27, 2019

Lightroom Version 2.1.1 et je suis sur MAC OS Catalina Version 10.15.2