Problems whith change lightroom product

Question

Buongiorno, io attialmente ho un abboname to a Lightroom a pahamento 1T

vorrei cambiare piano

mi sono collegata all'apposito link

a questo punto della procedura si blocca tutto e non mi permette

ne' di cambiate piano

ne' eventialmente di annullare il piano attuale per poi abbonarmi a quello nuovo

Akash Sharma · Answer

Hi there,

Sorry that Lightroom is freezing and not loading as expected. Which version of Lightroom Classic are you using? To verify the version you're using : Choose Help > System Info.

Also, as Lightroom is running slow, could you please try turning off the GPU option from Lightroom's preferences? Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom and let us know if it helps?

Thanks,

Akash

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