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Adobe Employee
good_Hummingbird5ECC
Adobe Employee
October 10, 2023
Question

Problems with presets in iOS17

  • October 10, 2023
  • 1 reply
  • 202 views

I have a few purchased presets installed in my Lr cloud that have a few issues on mobile (iOS17.0.2 & iPhone 15 Pro): 

- Presets make photos incredibly dark, and display completly different behavior to using the same presets on the same image on the desktop app (Mac Sonoma)

- Selecting a preset folder, choosing a preset, and then tapping the "back" arrow will sometimes make most of my presets drop from the selection list

 

 

    This topic has been closed for replies.

    1 reply

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    October 20, 2023

    Hello @good_Hummingbird5ECC 

    Sorry for the slow reply.  I can't immediately reproduce trouble with my own presets, and assuming others see it working is probably why no one responded.

     

    Have you contacted the maker of the presets for help?  They could contact Adobe if needed.

     

    Regarding your presets disappearing.. That is something else I cannot reproduce.  What Lightroom app imported these presets, iOS?   After tapping the cloud icon to confirm everything is synced, does it help to re-install the app?

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