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ClickShots586
Participant
October 6, 2024
Question

Program freezes and restarts

  • October 6, 2024
  • 1 reply
  • 288 views

Whenever I click and try to view the pictures i have taken the program will freeze and restart. I cannot even view anything.  Specs are bellow! Please let me know if there is something im doing wrong.

Windows 11

Ryzen 7 7800X3D

RX 7900 XT

64 GB DDR5 Ram

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
October 6, 2024

Please go to Help>System Info… and provide us with your software's installed version number. 

 

Rikk Flohr: Adobe Photography Org
C
ClickShots586Author
Participant
October 6, 2024

Lightroom version: 7.5 x64 [ 20240801-2320-5b173a1 ] (Aug 1 2024)

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
October 7, 2024

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

 

 

Rikk Flohr: Adobe Photography Org
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