Prompted that Lightroom subscription has expired, but it hasn't

Lightroom 5.0 is prompting me that my subscription has ended and has disabled all functions, except for downloading my original files. I still have access to all the other Adobe programs in my subscription and I have made sure that payment was submitted. I logged out, logged back in, and nothing. I have also rebooted my macbook and the same prompts are showing up. Started a chat on Adobe's website for help and no response. Looking for immediate help/solutions. Thank you!