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g59angel
Participant
March 1, 2026
Question

Purchase lightroom Premium and all my presets and edited photos on lightroom mobile are gone please help.

  • March 1, 2026
  • 2 replies
  • 43 views

I purchased Lightroom Premium, and after that, I went onto my Lightroom Mobile app, where I had edited most of my pictures before my purchase. However, I found that all the photos I had edited areand all my presets were now deleted. I don’t know what to do or how to recover them. I only have one email associated with the account, and I have checked the Recently Deleted folder many times, but my photos are not there. Please help

2 replies

Inspiring
March 3, 2026

Hello ​@g59angel 

You have multiple Lightroom accounts, and this one you used to ask for help is not your subscribed account.  I will send you a direct message to share help more privately

g59angel
g59angelAuthor
Participant
March 1, 2026

https://helpx.adobe.com/lightroom-cc/using/lost-photos-presets-lightroom-mobile.html
This link that i’ve provided above hasnt helped me at all either.