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Known Participant
April 24, 2026
Question

Rating Photos with Keyboard doesn't work. sometimes.

  • April 24, 2026
  • 1 reply
  • 13 views

It’s been happening for a while now. Typing the 1 thru 5 numbers on the keyboard to rate photos doesn’t work. Restarting LR CC works. 
It’s frustrating because I just went thru 300 photos and the ratings didn’t stick so I had to start all over again. 
It has happpened before and it’s random. 

Like I said, restarting LR works again…

 

☹️

    1 reply

    Anshul_Saini
    Community Manager
    Community Manager
    May 4, 2026

    Hi ​@ppdix,

     

    Thanks for reporting this. I understand how frustrating that is, especially after rating hundreds of photos. Since a restart temporarily fixes it and the issue appears randomly, this typically points to something interfering with keyboard input rather than a core Lightroom feature consistently failing. This is a generic macOS issue.

     

    A few things to check when this happens:

     

    * Close any apps, menu items, or running processes in the background.

    • Click once on the photo/grid area before pressing 1–5. Also, check if the issue happens only after using a specific panel (e.g., Presets, Crop, Text fields).

    • If you’re using any plugins, try temporarily disabling them (File > Plug-in Manager)

    • If using an external keyboard, try switching to the built-in keyboard (or vice versa)
     

    Also, to help us narrow this down further:

    • Which Lightroom version are you using (Help > System Info)?

    • Does this happen in Grid view, Loupe view, or both?
     

    If you can record a brief screen recording when the issue occurs, that would really help us understand what's going on. Remember to enable the on-screen keyboard while recording so we can see which keys you're pressing and what happens in Lightroom during that time.
     

    Best regards,

    Anshul Saini