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sawsisunderwood
Participant
November 3, 2020
Question

Re: Can not restore purchase but still getting charge monthly.

  • November 3, 2020
  • 1 reply
  • 203 views

Same issue here. I purchased Adobe LR on my Mac on 24th Oct. Now it's been only 10 days, It's saying " The subsription has already been purchased from the Mac App store with a different Adobe ID". I can't use it anymore. I'd be looking forward for a help.

Thanks.

    This topic has been closed for replies.

    1 reply

    C
    Adobe Employee
    Charlie.D
    Adobe Employee
    November 3, 2020

    Hi sawsisunderwood

    I moved your post over to the forum for the Lightroom desktop app, to help you get help quickly.

    For the fastest help, please reach out to Adobe Support directly. Visit https://helpx.adobe.com/contact.html, sign in, and then click the chat button at the bottom right.

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