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O
Orbis5CBD
Participant
February 8, 2021
Question

Re: Can not restore purchase but still getting charge monthly.

  • February 8, 2021
  • 1 reply
  • 192 views

Hello, 

I paid today after free trial on my Windows 10 and now it says the same thing as people above have stated? can you help? (This subscription has already been purchased with a different Adobe ID it says).

 

{Moved from Lightroom Mobile to Lightroom desktop forum by Moderator}

This topic has been closed for replies.

1 reply

greule
greule
Inspiring
February 15, 2021

I can see an active subscription applied to the Adobe-id which you use for this forum. Could you double check that you are signed-in with the same Adobe-id? Hope this helps. Guido/ Lr Mobile QE

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