Question

Reclamation

Forum|Forum|5 months ago
January 18, 2026
1 reply
71 views

IMG_2728.jpeg

Bonjour,

Mon logiciel lightroom Lr ne veut pas répondre malgré plusieurs tentatives ( redémarrage PC , réinstallation logiciel) ,

que dois-je faire s il vous plaît ? Car c est vraiment urgent .

Merci pour votre retour .

macOS

A

Aleke

Community Manager

Hi @lamiri0101, welcome to the community!
Could you let us know which version of Lightroom you’re using? Also, does this happen right when you launch the app, or only after a specific action? As a first step, resetting Lightroom’s preferences can sometimes help. If the app won’t start, you may need to use the manual reset method. You can follow the steps here: https://adobe.ly/4qv2yGA
Thanks!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

L

lamiri0101Author

Ma version est 9.1

Sameer K

Community Manager

Thanks for sharing the update. Try these suggestions:

Ensure Lightroom has the required permissions on macOS: macOS:https://adobe.ly/3WfrQf2
Log on to Lightroom Web (https://adobe.ly/3XVZmIp) and ensure everything is synced and backed up before proceeding.
Choose Go > Go To Folder in the Finder window and type ~/pictures. Locate a bundle named Lightroom Library.lrlibrary.
Right-click or control-click this bundle and choose Show Package Contents. You'll find a folder inside it with a long cryptic string of numbers and letters (for example: d1a4f88d2b534c7d91022136fd182532). Open that folder.
In the folder, move out all the files named Managed Catalog.[anything] to the Mac's desktop.
Launch Lightroom.

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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