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LynneHarty
Known Participant
December 14, 2017
Answered

Reconnecting entire hard drive

  • December 14, 2017
  • 1 reply
  • 806 views

Hello - I have a big catalog I've been using for several years. Then in July I decided such big catalogs were a bad idea and started a new one. Today, I tried to open the older one, and see a bunch of ? marks on the folders telling me the files are not connected. The drive is online as shown in the folder. i know how to individually  navigate to find files, but what do I do in this case when the entire drive is not being found by LR? I'm in LR Classic CC version 7.0.1. I also tried same thing in LR classic CC 2015 version on my mac.

Thanks for any help.

I'm using a mac Pro 2013.

    This topic has been closed for replies.
    Correct answer MontyMontgomery

    This is from Adobe's site:

    What does it mean when a question mark shows up on one of my folders?

    The drive that contains the folder is not connected, the folder is not where Lightroom Classic expects it to be, or the folder name has been changed outside of Lightroom Classic.

    In the Folders panel in the Library module, Right-click (Windows) or Control+click (macOS) the folder and choose Find Missing Folder.

    Here is an in-depth instruction:
    https://www.lightroomqueen.com/lightroom-photos-missing-fix/

    Monty

    1 reply

    M
    MontyMontgomeryCorrect answer
    Inspiring
    December 14, 2017

    This is from Adobe's site:

    What does it mean when a question mark shows up on one of my folders?

    The drive that contains the folder is not connected, the folder is not where Lightroom Classic expects it to be, or the folder name has been changed outside of Lightroom Classic.

    In the Folders panel in the Library module, Right-click (Windows) or Control+click (macOS) the folder and choose Find Missing Folder.

    Here is an in-depth instruction:
    https://www.lightroomqueen.com/lightroom-photos-missing-fix/

    Monty

    L
    LynneHartyAuthor
    Known Participant
    December 14, 2017

    Thanks - I was able to do that but I have a ton of folders so it's taking a while. I just don't understand why it happened  -m maybe the update?

    Victoria Bampton LR Queen
    Community Expert
    Victoria Bampton LR QueenCommunity Expert
    Community Expert
    December 15, 2017

    Show us a screenshot and we might be able to figure out what happened. Most frequently on a Mac it's due to a change of drive name or capitalization in the drive name.

    Victoria - The Lightroom Queen
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