At some point suddenly all my pictures in my albums were just black and never loaded.I also lost all my installed presets.I logged in again and now everything is completely emtpy and it looks like I just got the app new and my pictures and saves and progress is gone... 😞Help? 😄 is there a way to recover all my pics and edits?

Participant

Question

Recover pictures

At some point suddenly all my pictures in my albums were just black and never loaded.
I also lost all my installed presets.
I logged in again and now everything is completely emtpy and it looks like I just got the app new and my pictures and saves and progress is gone... 😞
Help? 😄 is there a way to recover all my pics and edits?

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Community Expert

Can you provide a few more details so a member of the community may be able to help you?

(i.e do you have a Lightroom subscription, is this desktop or mobile, can you see you photos at http://lightroom.adobe.com/)