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Participant
August 6, 2026
Answered

Refund

  • August 6, 2026
  • 1 reply
  • 21 views

Hello, I have a question about a Lightroom subscription refund.

My Lightroom subscription was automatically renewed because I forgot to cancel it before the next billing period. The payment was charged two days ago, and I cancelled the subscription on the same day after noticing the charge.

I understand that refunds are usually only available within 14 days of the initial purchase, but I wanted to ask if there is any possibility of getting a refund for this renewal payment as a one-time exception.

Has anyone had a similar situation, or does anyone know if Adobe support can help with this kind of request?

Thank you for your help.

    Correct answer Rob_Sylvan

    I would contact Adobe support directly via chat so they can assist you.

    1 reply

    Rob_Sylvan
    Community Expert
    Rob_SylvanCommunity ExpertCorrect answer
    Community Expert
    August 7, 2026

    I would contact Adobe support directly via chat so they can assist you.