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Participant
Aug 6, 2026 11:25 PM UTC
Answered

Refund

Hello, I have a question about a Lightroom subscription refund.

My Lightroom subscription was automatically renewed because I forgot to cancel it before the next billing period. The payment was charged two days ago, and I cancelled the subscription on the same day after noticing the charge.

I understand that refunds are usually only available within 14 days of the initial purchase, but I wanted to ask if there is any possibility of getting a refund for this renewal payment as a one-time exception.

Has anyone had a similar situation, or does anyone know if Adobe support can help with this kind of request?

Thank you for your help.

    Rob_Sylvan
    Rob_SylvanCorrect answer
    Community Expert
    Aug 7, 2026 2:24 PM UTC

    I would contact Adobe support directly via chat so they can assist you.

    1 reply

    Rob_Sylvan
    Community Expert
    Rob_SylvanCommunity ExpertCorrect answer
    Community Expert
    Aug 7, 2026 2:24 PM UTC

    I would contact Adobe support directly via chat so they can assist you.

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