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Igor5C48
Participant
August 26, 2021
Answered

Refund.

  • August 26, 2021
  • 1 reply
  • 376 views

O teste gratuito do aplicativo expirou e foi deduzido do meu cartão. Não uso o Aplicativo, como posso solicitar um reembolso?

This topic has been closed for replies.
Correct answer Rick Spaulding -

Hi, Sorry you're having trouble. Try the steps on this page. https://apple.co/3nrrNtI

I hope that helps.

1 reply

Rick Spaulding -
Rick Spaulding -Correct answer
Legend
August 26, 2021

Hi, Sorry you're having trouble. Try the steps on this page. https://apple.co/3nrrNtI

I hope that helps.

    I
    Igor5C48Author
    Participant
    August 26, 2021

    Thanks for the answer! I've already made the cancellation, but I haven't received anything about the refund. Can you help me?

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    August 26, 2021

    Hello @Igor5C48 

    Adobe sold your Lightroom Mobile subscription through Apple.  It is Apple that owns iTunes transactions, and you should contact Apple Support to see if they can help with a refund.  Apple Support is usually very helpful, and if you explain your issue with the they will try their best to help you.

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